| |
Excellent |
Good |
Fair |
Poor |
| Reservations |
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| Confirmation |
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|
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| Airport Greeter(if applicable) |
|
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| Chauffeur |
|
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| Vehicle |
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| Billing |
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| Overall |
|
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| Comments |
|
| |
Excellent |
Good |
Fair |
Poor |
| Friendliness |
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| Knowledge |
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| Speed |
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| Comments |
|
| |
Yes |
No |
|
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| On time for pickup |
|
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|
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| |
Excellent |
Good |
Fair |
Poor |
| Appearance |
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| Geographic Knowledge |
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| Safety |
|
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| Customer Service |
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|
|
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| Comments |
|
| |
Excellent |
Good |
Fair |
Poor |
| Interior Cleanliness |
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| Exterior Appearance |
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| Amenities (ex. Water, Newspaper) |
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| Mechanical Condition |
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| Comments |
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| |
Excellent |
Good |
Fair |
Poor |
| Accuracy |
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| Presentation Format |
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| Timeliness |
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|
|
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| Comments |
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| |
Yes |
No |
|
|
| |
|
|
|
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| |
Yes |
No |
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| |
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| City of Service: |
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| Date of Service: |
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| First Name:* |
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| Last Name:* |
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| E-mail Address:* |
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| Telephone Number: |
|
* Fields marked with an asterisk are required.
|
|
Thank you for completing our survey. If you wish to discuss your
service experience with one of our representatives, please call
Customer Care at 1-800-828-8283. |
